Information We Collect
We may collect information that you voluntarily provide to THINKYA when interacting with our website.
This may include:
- Your email address when you subscribe to receive product news, listening stories or other communications.
- Your name, email address and message if you contact THINKYA for product, support or business inquiries.
- Information you choose to provide when participating in surveys, product feedback programs or other voluntary research activities.
Please do not submit information that is not necessary for your interaction with THINKYA.
How We Use Information
Information collected through our website may be used to:
- Provide information or services you request.
- Respond to questions, support requests and inquiries.
- Send product news and brand communications where you have chosen to receive them.
- Understand how people interact with THINKYA products and improve our products, website and customer experience.
- Maintain the security and operation of our website.
- Comply with applicable legal obligations.
Email and Brand Communications
If you choose to subscribe to THINKYA communications, we may use the email address you provide to send information such as new product announcements, listening stories, brand updates and early access opportunities.
You may unsubscribe from marketing communications at any time using the unsubscribe option provided in our emails or by contacting us.
Unsubscribing from marketing communications does not prevent us from sending messages that may be necessary to respond to an inquiry or provide requested support.
Automatically Collected Information
When you access the THINKYA website, certain technical information may be processed automatically by our website infrastructure and hosting providers.
This may include information such as:
- IP address.
- Browser and device information.
- Requested pages and basic server activity.
- Approximate geographic information derived from network information.
This information may be used for website delivery, security, reliability and basic traffic analysis.
Sharing of Information
THINKYA does not sell personal information simply because you subscribe to our website or contact us.
Information may be shared with service providers when necessary to operate our website or provide requested services.
These providers may include website hosting, infrastructure, email communication or other technical service providers.
We may also disclose information where required by applicable law, regulation, legal process or governmental request.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing requested services, maintaining appropriate business records and meeting legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Your Choices
Depending on where you live, you may have rights concerning your personal information under applicable privacy law.
These rights may include the ability to request access, correction or deletion of certain personal information, or to object to or restrict certain uses of that information.
You may also choose not to provide optional information, although doing so may limit certain website features or communications.
Data Security
We take reasonable administrative and technical measures designed to protect information against unauthorized access, alteration, disclosure or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Children's Privacy
The THINKYA website is intended for a general audience and is not designed to knowingly collect personal information from children where parental consent would be required by applicable law.
If we learn that personal information was collected from a child in circumstances where consent was required, we will take reasonable steps to address the situation.
Changes to This Privacy Policy
We may update this Privacy Policy as our website, products or privacy practices evolve.
When the policy is updated, the effective date shown at the top of this page will be revised.
Contact THINKYA
If you have questions about this Privacy Policy, your information or THINKYA's privacy practices, please contact us using the contact information published on our website.